A woman in Gurugram reportedly had a frightening experience after receiving a disturbing message from an Uber driver she had booked for a ride to Anand Vihar Terminal.
The incident came to light after the rider shared her experience on Reddit. She said she had booked an Uber Priority Sedan and had already informed the assigned driver about her location.
While waiting for the cab, she went downstairs with her luggage. Before getting into the vehicle, she checked her phone to confirm the OTP and noticed a shocking message in the Uber chat.
Driver’s Message Left The Rider Scared
According to the screenshot shared by the rider, she had messaged the driver saying that she was ready and asked him to come for the Anand Vihar Terminal drop.
Uber Driver Freighting Behaviour (14th December)
by
u/kushpyro1 in
gurgaon
The driver allegedly replied with a message that included the words, “I want to go to kidnap you happily.”
The unusual message immediately alarmed the woman, particularly because the driver was reportedly only moments away from arriving.
She said she was already tired as it was around 4 am and that the unexpected message caused her to panic.
She Cancelled The Ride And Returned Home
After reading the message, the rider decided not to take the cab.
She quickly took a screenshot of the conversation and started cancelling the ride. According to her account, the driver cancelled the ride himself almost immediately.
The woman then returned to her house with her luggage.
She said she was left confused and frightened about what had happened. She was also worried because she had a train to catch and was unsure how she would reach the station safely.
The Rider Asked How She Could Report The Incident
Following the incident, the woman asked online users where she could report the matter.
She explained that she was genuinely scared and wanted to understand what had happened.
The incident quickly attracted attention on Reddit, where users discussed the unusual wording of the driver’s message and tried to determine whether it could have been caused by autocorrect, translation or some other error.
Some Users Suspected Autocorrect Or Translation Error
Not everyone who commented on the Reddit post believed that the driver necessarily intended to threaten the rider.
Some users suggested that the word “kidnap” might have appeared because of an autocorrect or translation mistake.
Others felt that the sentence itself did not make much sense and could possibly have resulted from a language or translation issue.
One user suggested that it could be a translation mishap or autocorrect problem but still agreed that the woman was right to take another cab after receiving such a disturbing message.
However, the rider said she had tried several native-language-to-English translation searches and could not find an explanation that translated to “kidnap”, except for the Hindi word “apaharan”.
The Driver Was Identified In The Rider’s Post
According to the Reddit post, the assigned driver was named Chandan and was reportedly driving a Maruti Suzuki Dzire.
The rider did not continue with the trip after seeing the message.
Instead, she preserved a screenshot of the conversation before the ride was cancelled, allowing her to share the exchange while asking for advice on how to report it.
Uber Responded To The Complaint
The woman later contacted Uber’s Response Team regarding the incident.
According to the follow-up shared by the rider, Uber informed her that the driver would be indefinitely banned from accepting or seeing her ride requests.
Uber also said it would contact the driver to understand the situation from his perspective.
The response reportedly stated that possible disciplinary action could include sensitising the driver about the impact of his actions or words, while termination of the driver’s Uber account was also mentioned as a possible action.
The Incident Sparked A Wider Online Discussion
The incident led to a broader discussion about communication between ride-hailing drivers and passengers.
Even if the message was the result of an error, users pointed out that wording involving a serious threat can understandably cause fear, particularly when the passenger is alone and waiting for a cab late at night or early in the morning.
At the same time, some Reddit users urged people to consider the possibility of a genuine language or translation mistake before reaching a final conclusion about the driver’s intention.
The conflicting reactions show why the exact context behind the message remains important.
Why The Incident Got So Much Attention
Ride-hailing services are widely used by people travelling to railway stations, airports and other locations, including during early morning hours.
Passengers generally depend on the information displayed in the app and the communication provided by the assigned driver.
In this case, the unexpected message created a serious concern for the rider and prompted her to cancel the journey.
The fact that she shared a screenshot of the conversation also made the incident easier for others online to discuss and react to.
Conclusion
A Gurugram woman’s frightening experience with an Uber driver has sparked a discussion online after she received a message containing the words “I want to kidnap you.”
The rider cancelled the trip and returned home after seeing the message. While some online users suggested that the wording could have resulted from autocorrect or translation issues, the woman said she could not find a translation that explained the use of the word “kidnap”.
Uber’s Response Team later addressed her complaint and said the driver would be prevented from accepting or seeing her ride requests. The company also said it would speak with the driver before deciding on further disciplinary action.
The incident has raised questions about passenger safety, driver communication and the importance of taking alarming messages seriously, especially during late-night or early-morning journeys.
FAQ
What happened between the Uber driver and the woman in Gurugram?
A woman reportedly received a disturbing message from her assigned Uber driver after booking a ride to Anand Vihar Terminal. The message included the words “I want to kidnap you.”
What did the woman do after receiving the message?
She took a screenshot of the conversation, cancelled the ride and returned home with her luggage.
Was the message possibly caused by translation or autocorrect?
Some Reddit users suggested that possibility because the sentence did not appear to make sense. However, the rider said she could not find a translation that explained the use of the word “kidnap”.
Did Uber respond to the complaint?
Yes. According to the rider’s follow-up, Uber’s Response Team said the driver would be indefinitely prevented from accepting or seeing her ride requests and that the company would contact the driver to understand his side.
What action could Uber take against the driver?
The response shared by the rider said possible disciplinary action could include sensitising the driver about the impact of his words or actions, while termination of the Uber account was also mentioned as a possibility.